Lending Support Officer

Our client, a non-bank lender, are looking for a detail-oriented professional with a passion for lending operations and settlements to join their team supporting asset-backed lending across mortgage and SME finance.

We’re looking for a highly organised Lending Support & Settlements Officer.  In this critical support role, you’ll work closely with lending managers, advisors, and clients to ensure smooth processing and settlement.

The Role

  • Accurately input and process loan applications and documents
  • Uphold legal and regulatory requirements including AML/CFT, CCCFA, and privacy obligations
  • Liaise with internal teams and third parties to gather and follow up on required information
  • Support the settlement process and maintain high-quality customer service
  • Monitor compliance with operational policies and lending conditions
  • Contribute to a collaborative team culture with proactive communication and feedback

About You

  • 2–3 years’ experience in a similar lending support or settlements role
  • Strong verbal and written communication skills
  • Excellent attention to detail and time management
  • Confidence working independently in a fast-paced environment
  • Sound knowledge of NZ lending laws and regulations
  • Resilience, adaptability, and a solution-focused mindset

If the above sounds like you then we would love to hear from you.